Help Center

Getting started: complete identity verification, fund your spot wallet, then open the Trade terminal to place spot or fixed-time contracts.

Wallet tools: use Swap to convert between supported currencies internally, and Assets for a consolidated view of balances and exposure.

Notifications: the bell in the header carries deposit, withdrawal, verification and contract settlement updates.

Still stuck? Start a live chat from the floating widget, or email support@velocity.trade and include your 7-character UID.